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TERMS OF SERVICE FOR DETAILX
TERMS OF SERVICE FOR DETAILX
Welcome to the DetailX website (this “Site”) created, operated, and maintained by DetailX. You are invited to access, browse and use this Site on the following legal terms and conditions (the “Terms and Conditions”). By accessing, browsing or using this Site, you are agreeing to the Terms and Conditions and the policies and disclaimers (the “Additional Terms and Conditions”). This forms a legally binding agreement between you and DetailX. Accordingly, we encourage you to read the Terms and Conditions and the Additional Terms and Conditions, including our privacy policy. If you do not agree with the Terms and Conditions or the Additional Terms and Conditions, do not use this Site. If at any time during your use of this Site you disagree with the Terms and Conditions or the Additional Terms and Conditions, please cease to use this Site.
Welcome to the DetailX website (this “Site”) created, operated, and maintained by DetailX. You are invited to access, browse and use this Site on the following legal terms and conditions (the “Terms and Conditions”). By accessing, browsing or using this Site, you are agreeing to the Terms and Conditions and the policies and disclaimers (the “Additional Terms and Conditions”). This forms a legally binding agreement between you and DetailX. Accordingly, we encourage you to read the Terms and Conditions and the Additional Terms and Conditions, including our privacy policy. If you do not agree with the Terms and Conditions or the Additional Terms and Conditions, do not use this Site. If at any time during your use of this Site you disagree with the Terms and Conditions or the Additional Terms and Conditions, please cease to use this Site.
1. Services: We offer car detailing services, including but not limited to interior and exterior cleaning, paint correction, and engine detailing (collectively, the “Services”). Services are subject to availability and may vary depending on your location. Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing. All vehicles are cleaned at the customers own risk and the vehicle must be able to withstand normal cleaning processes. DetailX and its vendors do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to assure all interior lights, headlights, or running lights have been turned off.
1. Services: We offer car detailing services, including but not limited to interior and exterior cleaning, paint correction, and engine detailing (collectively, the “Services”). Services are subject to availability and may vary depending on your location. Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing. All vehicles are cleaned at the customers own risk and the vehicle must be able to withstand normal cleaning processes. DetailX and its vendors do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to assure all interior lights, headlights, or running lights have been turned off.
2. Bookings: We cannot guarantee any firm times when accepting your booking. Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the Services. While every effort will be made to keep scheduled bookings to the requested arrival window, unforeseen circumstances may cause scheduling changes and are done so without voiding our cancellation policy. We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure. All orders placed require address, package, and vehicle type and condition verification. Service requests are not guaranteed at time of booking and may be cancelled at anytime at the sole discretion of DetailX. DetailX reserves the right to refuse service to anyone. DetailX reserves the right to refuse or deny customer demands above and beyond the booked Services. DetailX will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered. DetailX reserves the right to charge a minimum hourly rate of $60 (or proportion thereof) for any work that is not within the booked Services. A minimum 20% surcharge will be applied to all Services for excessive pet hair, urine, vomit, blood, feces, or other hazardous materials. Prices are based on type of services, customer location, vehicle type and vehicle condition and are advertised as a starting or “FROM” price. DetailX reserves the right to amend any price during the Services based on the vehicle’s condition, type and location. If you need to cancel or reschedule your appointment, you are required to notify us at least 24 hours before the scheduled appointment time. Failure to do so may result in a cancellation fee.
2. Bookings: We cannot guarantee any firm times when accepting your booking. Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the Services. While every effort will be made to keep scheduled bookings to the requested arrival window, unforeseen circumstances may cause scheduling changes and are done so without voiding our cancellation policy. We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure. All orders placed require address, package, and vehicle type and condition verification. Service requests are not guaranteed at time of booking and may be cancelled at anytime at the sole discretion of DetailX. DetailX reserves the right to refuse service to anyone. DetailX reserves the right to refuse or deny customer demands above and beyond the booked Services. DetailX will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered. DetailX reserves the right to charge a minimum hourly rate of $60 (or proportion thereof) for any work that is not within the booked Services. A minimum 20% surcharge will be applied to all Services for excessive pet hair, urine, vomit, blood, feces, or other hazardous materials. Prices are based on type of services, customer location, vehicle type and vehicle condition and are advertised as a starting or “FROM” price. DetailX reserves the right to amend any price during the Services based on the vehicle’s condition, type and location. If you need to cancel or reschedule your appointment, you are required to notify us at least 24 hours before the scheduled appointment time. Failure to do so may result in a cancellation fee.
3. Payment: The Services described on this Site are only available to Ontario residents within the Greater Toronto Hamilton area. The pricing and other financial information on this Site is in Canadian dollars. DetailX is permitted to change the pricing and other financial information at any time without notice to you. The promotional sales programs described on this Site are subject to change without notice to you and are subject to additional terms and conditions. Contact DetailX for additional information. Payment is due in full immediately after completion of the Services. Payment may be made in cash, interac or by credit.
3. Payment: The Services described on this Site are only available to Ontario residents within the Greater Toronto Hamilton area. The pricing and other financial information on this Site is in Canadian dollars. DetailX is permitted to change the pricing and other financial information at any time without notice to you. The promotional sales programs described on this Site are subject to change without notice to you and are subject to additional terms and conditions. Contact DetailX for additional information. Payment is due in full immediately after completion of the Services. Payment may be made in cash, interac or by credit.
4. Customer Satisfaction: At DetailX, we strive to provide high-quality detailing services to our clients. We are confident that you will be satisfied with our work, but we understand that sometimes things don't go as planned. If you are not satisfied with our services, please let us know within 24 hours of the service completion. We will do our best to address any concerns you have and find a solution that works for you. We do not offer full refunds, but we may offer a partial refund or credit towards future services at our discretion. Please note that any refunds or credits will be issued within 7-10 business days. We appreciate your business and will do everything we can to ensure your satisfaction with our services.
4. Customer Satisfaction: At DetailX, we strive to provide high-quality detailing services to our clients. We are confident that you will be satisfied with our work, but we understand that sometimes things don't go as planned. If you are not satisfied with our services, please let us know within 24 hours of the service completion. We will do our best to address any concerns you have and find a solution that works for you. We do not offer full refunds, but we may offer a partial refund or credit towards future services at our discretion. Please note that any refunds or credits will be issued within 7-10 business days. We appreciate your business and will do everything we can to ensure your satisfaction with our services.
5. Intellectual Property: All rights reserved. All content on this Site, including but not limited to, all software, text, data, sound, programming, visual images, graphics and the design of this Site and the selection, organization and arrangement of the Site (collectively, the "Content"), are protected by copyright and other intellectual property laws and are owned or used under licence by Detail X. Our website and services contain proprietary content, including but not limited to logos, trademarks, and text. You may not use or reproduce any of our content without our prior written consent.
5. Intellectual Property: All rights reserved. All content on this Site, including but not limited to, all software, text, data, sound, programming, visual images, graphics and the design of this Site and the selection, organization and arrangement of the Site (collectively, the "Content"), are protected by copyright and other intellectual property laws and are owned or used under licence by Detail X. Our website and services contain proprietary content, including but not limited to logos, trademarks, and text. You may not use or reproduce any of our content without our prior written consent.
6. No Site Warranties – This Site and any functionality contained on this Site are provided on an "as is, as available" basis and without representations, warranties or conditions of any kind, either express or implied by DetailX. DetailX does not warrant that the functionality on this Site will be uninterrupted or error-free, that defects on this Site will be corrected, or that this Site or the server that makes it available are free of viruses or other harmful components. DetailX is not liable to you for damage to your computer or computer system which results from your accessing, browsing or using this Site. DetailX does not represent or warrant that the information on this Site is accurate, complete or current. All of the risk associated with your use of this Site, including but not limited to, the risks associated with the quality and performance of this Site and with the accuracy, comprehensiveness and timeliness of the Content is assumed solely by you.
6. No Site Warranties – This Site and any functionality contained on this Site are provided on an "as is, as available" basis and without representations, warranties or conditions of any kind, either express or implied by DetailX. DetailX does not warrant that the functionality on this Site will be uninterrupted or error-free, that defects on this Site will be corrected, or that this Site or the server that makes it available are free of viruses or other harmful components. DetailX is not liable to you for damage to your computer or computer system which results from your accessing, browsing or using this Site. DetailX does not represent or warrant that the information on this Site is accurate, complete or current. All of the risk associated with your use of this Site, including but not limited to, the risks associated with the quality and performance of this Site and with the accuracy, comprehensiveness and timeliness of the Content is assumed solely by you.
7. No Product Warranties – DetailX does not make any representations, warranties or conditions of any kind, express or implied, as to any product or service, including but not limited to, the merchantability, merchantable quality or fitness for a particular purpose of any product or service. DetailX expressly disclaims any other implied warranties imposed by law.
7. No Product Warranties – DetailX does not make any representations, warranties or conditions of any kind, express or implied, as to any product or service, including but not limited to, the merchantability, merchantable quality or fitness for a particular purpose of any product or service. DetailX expressly disclaims any other implied warranties imposed by law.
8. General –To the maximum extent permissible by law, DetailX disclaims all representations, warranties and conditions express or implied, including but not limited to, representations, warranties and conditions of merchantability, merchantable quality, fitness for a particular purpose, title, non-infringement of proprietary rights and those arising from a course of dealing, trade or performance.
8. General –To the maximum extent permissible by law, DetailX disclaims all representations, warranties and conditions express or implied, including but not limited to, representations, warranties and conditions of merchantability, merchantable quality, fitness for a particular purpose, title, non-infringement of proprietary rights and those arising from a course of dealing, trade or performance.
9. Limitations of Liability: To the maximum extent permitted by law, in no event shall DetailX be liable for any special, incidental, indirect, consequential, punitive or exemplary damages of any kind whatsoever (including, without limitation, damages for loss of revenue, loss of profits, failure to realize expected savings, interruption of activities, or any other pecuniary or economic loss) arising out of the use of or inability to use this Site or any product or service described or provided on this Site, even if DetailX has been advised of the possibility of such damages or could reasonably foresee such damages occurring. In any event, DetailX’s total liability to you for all damage to your vehicle, property, or person, losses, and causes of action, whether in contract, tort (including negligence), strict liability or otherwise, shall be limited to ten dollars ($10). You agree that this limitation of liability is comprehensive and applies to all damages of any kind.
9. Limitations of Liability: To the maximum extent permitted by law, in no event shall DetailX be liable for any special, incidental, indirect, consequential, punitive or exemplary damages of any kind whatsoever (including, without limitation, damages for loss of revenue, loss of profits, failure to realize expected savings, interruption of activities, or any other pecuniary or economic loss) arising out of the use of or inability to use this Site or any product or service described or provided on this Site, even if DetailX has been advised of the possibility of such damages or could reasonably foresee such damages occurring. In any event, DetailX’s total liability to you for all damage to your vehicle, property, or person, losses, and causes of action, whether in contract, tort (including negligence), strict liability or otherwise, shall be limited to ten dollars ($10). You agree that this limitation of liability is comprehensive and applies to all damages of any kind.
10. Indemnity: You hereby agree to indemnify, defend and hold harmless DetailX from and against any and all claims, demands, actions, liabilities, losses, costs and expenses (including reasonable legal fees) in connection with: (i) your breach of these Legal Terms and Conditions; and (ii) your violation of any law or the rights of a third party arising out of your use of this Site. DetailX reserves the right to assume, at their own expense, the exclusive control and defense of any claims, demands and actions arising in connection with this indemnity and you agree to cooperate with DetailX’s defense of these claims, demands and actions.
10. Indemnity: You hereby agree to indemnify, defend and hold harmless DetailX from and against any and all claims, demands, actions, liabilities, losses, costs and expenses (including reasonable legal fees) in connection with: (i) your breach of these Legal Terms and Conditions; and (ii) your violation of any law or the rights of a third party arising out of your use of this Site. DetailX reserves the right to assume, at their own expense, the exclusive control and defense of any claims, demands and actions arising in connection with this indemnity and you agree to cooperate with DetailX’s defense of these claims, demands and actions.
11. Modification or Termination of Service: DetailX reserves the right, in their sole discretion, to restrict, suspend or terminate your access to all or any part of this Site at any time, for any reason and without prior notice to you and without any liability to you for doing so. DetailX may change, modify, suspend or discontinue all or any part of this Site at any time without prior notice to you and without liability to you for doing so.
11. Modification or Termination of Service: DetailX reserves the right, in their sole discretion, to restrict, suspend or terminate your access to all or any part of this Site at any time, for any reason and without prior notice to you and without any liability to you for doing so. DetailX may change, modify, suspend or discontinue all or any part of this Site at any time without prior notice to you and without liability to you for doing so.
12. Links to Third Party Sites: This Site may contain hyper-links to third party websites. Your use of any website linked to this Site is at your own risk and DetailX is not responsible for the availability, accuracy or reliability of the contents of any linked website or any link contained in a linked website. DetailX provides these links to you for your convenience only, and the availability of any link does not imply or constitute DetailX’s endorsement of the linked website or its contents. In no event shall DetailX be liable for any damages of any kind arising from the use of any hyper-linked site.
12. Links to Third Party Sites: This Site may contain hyper-links to third party websites. Your use of any website linked to this Site is at your own risk and DetailX is not responsible for the availability, accuracy or reliability of the contents of any linked website or any link contained in a linked website. DetailX provides these links to you for your convenience only, and the availability of any link does not imply or constitute DetailX’s endorsement of the linked website or its contents. In no event shall DetailX be liable for any damages of any kind arising from the use of any hyper-linked site.
13. Privacy Policy: During your use of this Site, you may voluntarily submit personal information to DetailX. DetailX encourages you to take the time to read its privacy policy (the "Privacy Policy") before using this Site. By using this Site, you accept the Privacy Policy which outlines how personal information is handled by DetailX. If you do not agree with the Privacy Policy, please do not provide us with any personal information.
13. Privacy Policy: During your use of this Site, you may voluntarily submit personal information to DetailX. DetailX encourages you to take the time to read its privacy policy (the "Privacy Policy") before using this Site. By using this Site, you accept the Privacy Policy which outlines how personal information is handled by DetailX. If you do not agree with the Privacy Policy, please do not provide us with any personal information.
14. Changes to these Terms and Conditions and the Additional Terms and Conditions
14. Changes to these Terms and Conditions and the Additional Terms and Conditions
DetailX reserves the right to, at any time, modify these Terms and Conditions and the Additional Terms and Conditions, and you agree to be bound by any such modifications. Such modifications shall be effective immediately upon DetailX giving notice thereof, which may be given by any means, including, but not limited to, posting on this Site. You agree to regularly review these Terms and Conditions and the Additional Terms and Conditions posted at this Site and to be aware of such modifications. Your use of this Site following any such modification constitutes your agreement to follow and be bound by the modified Terms and Conditions and Additional Terms and Conditions. If at any time, these Terms and Conditions and the Additional Terms and Conditions are no longer acceptable to you, you should immediately cease all use of this Site.
DetailX reserves the right to, at any time, modify these Terms and Conditions and the Additional Terms and Conditions, and you agree to be bound by any such modifications. Such modifications shall be effective immediately upon DetailX giving notice thereof, which may be given by any means, including, but not limited to, posting on this Site. You agree to regularly review these Terms and Conditions and the Additional Terms and Conditions posted at this Site and to be aware of such modifications. Your use of this Site following any such modification constitutes your agreement to follow and be bound by the modified Terms and Conditions and Additional Terms and Conditions. If at any time, these Terms and Conditions and the Additional Terms and Conditions are no longer acceptable to you, you should immediately cease all use of this Site.
15. Jurisdiction; Governing Law and Arbitration
15. Jurisdiction; Governing Law and Arbitration
DetailX makes no representation that the Content on this Site is appropriate or available for use in any particular location. You are responsible for compliance with the local laws of your location, if and to the extent such local laws are applicable. These Terms and Conditions and Additional Terms and Conditions and your use of this Site shall be governed by and construed in accordance with the laws in force in the Province of Ontario and the federal laws of Canada, without reference to any choice of law or conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms and Conditions and Additional Terms and Conditions or any communication with or transaction through this Site.
DetailX makes no representation that the Content on this Site is appropriate or available for use in any particular location. You are responsible for compliance with the local laws of your location, if and to the extent such local laws are applicable. These Terms and Conditions and Additional Terms and Conditions and your use of this Site shall be governed by and construed in accordance with the laws in force in the Province of Ontario and the federal laws of Canada, without reference to any choice of law or conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms and Conditions and Additional Terms and Conditions or any communication with or transaction through this Site.
16. General
16. General
If any provision of these Terms and Conditions and the Additional Terms and Conditions shall be deemed unlawful, void or otherwise unenforceable, then such provision shall be deemed severable from these Terms and Conditions and the Additional Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. Sections 1, 9, 10, 12, 15, 16 and the Privacy Policy shall survive any termination of this Agreement as well as any other provisions which by their terms or nature are intended to survive. These Terms and Conditions and the Additional Terms and Conditions comprise the entire agreement between you and DetailX and supersede all prior agreements between you and DetailX with respect to your use of this Site.
If any provision of these Terms and Conditions and the Additional Terms and Conditions shall be deemed unlawful, void or otherwise unenforceable, then such provision shall be deemed severable from these Terms and Conditions and the Additional Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. Sections 1, 9, 10, 12, 15, 16 and the Privacy Policy shall survive any termination of this Agreement as well as any other provisions which by their terms or nature are intended to survive. These Terms and Conditions and the Additional Terms and Conditions comprise the entire agreement between you and DetailX and supersede all prior agreements between you and DetailX with respect to your use of this Site.
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